Tenancy check in services
The Value of Professional Check-In Reports
Support Deposit Claims
Check-in reports provide essential written and photographic evidence to justify any deductions from a tenant’s deposit at the end of the tenancy.
Independent and Accurate Reporting
Reports ensure detailed and impartial documentation by professional inventory clerks, strengthening the landlord’s, and tenant’s position in case of disputes.
Protect all Parties
Reports establish a clear, agreed-upon record of the property’s condition at move-in, reducing the risk of misunderstandings or legal conflicts.
Why Choose Eclipse?
Flexible and effortless booking
Fully trained and insured clerks
Industry accredited
Impartial, independent reports
12-Hour turn-around report time
No hidden fees and dispute handling
Our Approach
Â
At Eclipse Inventories, our check-in service ensures clarity and protection for landlords, agents, and
tenants from day one
Â
On move-in day, our clerk attends the property with the inventory report, checking each
room and noting its exact condition
Â
 The tenant is advised to be present to review the property, raise questions, and agree on its
condition.
 A signed summary confirms key receipt, cleaning standards, smoke and carbon alarm tests,
and overall condition of the property.
Â
This legally binding report forms part of the tenancy agreement, helping to prevent disputes
at check-out.
Â
All parties receive a full dated report with photographs – creating a clear, professional audit
trail for agents and landlords alike.
How Eclipse Inventories compares to a DIY approach
Professional inventory features
Â
Room-by-room condition assessment
Supporting images
Meter readings
Glossary of terms
Smoke & carbon monoxide checks
Cleaning standard confirmation
DIY Check-in Reports
Increased risk of disputes
Unreliable self-documentation
Professional Check-In Reports
Independent, impartial, accurate
Legal claims support
Saves on time and stress
What our clients say
“Your check in clerk, Michael, conducting my check in on Saturday – just want to say he was very professional and lovely – it was a rather stressful start due to issues with the agent – but Michael was a star.”
Michelle Penney, Tenant, Grayshott Road
Check-In Report FAQs
Q: Why do I need a check in report?
A: To act as evidence of the property’s condition at the start of a tenancy, protecting
landlords, agents, and tenants in case of disputes or deposit claims
Q: Who arranges a check-in?
A: Usually, the letting agent or landlord arranges this, often as part of the pre-tenancy
process
Q: Who pays for this report?
A: The landlord
Q: How much notice is needed for a check-in?
A: We recommend at least 48 hours’ notice to ensure availability, but we’ll always try
to accommodate urgent bookings!
Q: How long does the check-in take?
A: On average, a check-in appointment takes from 60 minutes, depending on the size and condition of
the property
Q: Can comments and changes be made to the report?
A: Yes, questions and comments can be raised during the check-in, and once the report is received, we ask that any queries are sent via email within 7 days, when they will
be reviewed and responded to